Next day I found they had credited the amount from the VISA transaction. I sent them a mail (it's been 2 days no response). I then tried calling them, each time they forward me to their english customer desk (As my German language is poor). I've waited for 45mins, 1:30mins and presently 30 mins. They are not responding to anything. Re: Help with Deutsche Bahn Customer Service Telephone Numbers. US telephone number for Deutsche Bahn Customer Service is (646) 883-3264. This is NOT a toll-free number. Customer Service Rep spoke excellent English and was very helpful with my inquiries about train service on selected dates of travel. Deutsche Bahn: Poor customer service - See 1,217 traveler reviews, 320 candid photos, and great deals for Germany, at Tripadvisor. As of 27.11.2020, Deutsche Bahn and its subsidiaries are legally obliged as public contracting authorities to demand electronic invoices as an XRechnung from their suppliers. (Ordinance on Electronic Invoicing in Federal Public Procurement (E-Invoicing Ordinance - ERechV) 13.10.2017). 1 day ago · Deutsche Bahn (DB) is the largest train company in Germany with their high-quality rail network making them one of the most popular ways to travel with locals and visitors. The state-owned rail network was formed in 1994 following German reunification, bringing together two previous state-owned companies, Deutsche Bundesbahn (in Western Germany B67r. Our DB Information counter is the central point of contact for information on all aspects of your rail journey at more than 80 stations. In addition to the DB Information counters, our mobile service staff members are also on hand to provide you with advice and assistance at over 160 stations. Look out for the red cap with the label ‘Service’. You can try any of the methods below to contact DB Navigator. Discover which options are the fastest to get your customer service issues resolved.. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Sometimes known as the 49-euro ticket or the D-Ticket, the Deutschlandticket was introduced in Germany in May 2023 and gives the holder unlimited travel on local public transport across the whole of Germany, including buses, trams, S-Bahns, U-Bahns and regional RB and RE trains. It cannot be used to travel on IC, EC or ICE trains, or long ← Back to More Research 358 questions people are asking about deutsche bahn. From 🇺🇸 United States in English 54 new popular searches discovered on 02 Apr Data updating in about 1 month Service NS International. You can look for the answer to your question on our Customer Service page. If you can't find your question in the FAQ page, or if you would like to contact Customer Service by telephone, you can find our contact details under 'contact'.

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